Microsoft faced significant outages across its Azure cloud and Microsoft 365 services on Wednesday, just hours before the company’s scheduled quarterly earnings release.
According to reports from users on social media and Downdetector, issues began around 11:40 a.m. ET, affecting multiple services, including Azure-hosted websites, Xbox services, and Microsoft’s investor relations page. Users reported difficulty accessing cloud-based tools and applications running on Microsoft products.
A Microsoft spokesperson confirmed the issue, saying, “We are working to address an issue affecting Azure Front Door that is impacting the availability of some services.” The company advised users to check their Service Health Alerts and the Azure Status Page for updates.
In a post on X (formerly Twitter), the Azure Support account stated:
“We’re investigating an issue impacting several Azure services. Customers may experience issues when accessing services.”
Microsoft later identified the problem as likely stemming from an inadvertent configuration change that disrupted Azure Front Door (AFD) services. The company said it began rolling back to the last known good configuration, with early signs of recovery already appearing.
“As this deployment progresses, customers should begin to see initial signs of recovery,” Microsoft explained. “Once completed, we will begin recovering nodes and routing traffic through these healthy nodes.”
Meanwhile, Microsoft 365 also reported a “downstream impact” due to the Azure outage, with users experiencing delays and errors accessing their cloud tools and email services.
The outage closely follows a similar incident at Amazon Web Services (AWS) just a week earlier, which caused widespread disruptions across multiple platforms. According to Canalys, AWS currently holds 32% of the global cloud infrastructure market, followed by Microsoft Azure at 23% and Google Cloud at 10%.
Notably, Alaska Airlines also reported a “disruption to key systems” due to the Azure downtime, which affected several of its web services.
This isn’t Microsoft’s first major outage in 2025. Back in March, a weekend incident left tens of thousands of users unable to access Outlook and other Microsoft tools.
As of the latest update, Microsoft continues to monitor the situation while restoring full functionality to its services.
Read more tech related articles here.
Leave a Reply