Snapchat Down Today: What Caused the Outage and When It Might Be Fixed

If you woke up this morning and couldn’t see your Snapchat feed or send snaps to friends — you’re not alone. The popular social media app experienced a widespread outage in the early hours of October 20, 2025, leaving users frustrated and wondering when things would return to normal.

According to reports, the outage began around 7:00 a.m. ET, affecting both Android and iOS users. Many people took to X (formerly Twitter) to confirm the issue, using hashtags like #SnapchatDown and #SnapchatNotWorking to vent and share updates.

At 7:58 a.m. ET, Snapchat Support acknowledged the disruption via an official tweet, saying:

“We’re aware that some Snapchatters are having issues. Please hang tight — we’re looking into it!”

The company did not specify what caused the outage, but such issues typically stem from server overloads or temporary bugs following backend updates. Websites like Downdetector showed thousands of user complaints from around the world, especially in North America and parts of Europe.

As of now, the platform appears to be partially restored for some users, though others continue to experience glitches, such as messages not loading or snaps failing to send.

Social media outages like this can have ripple effects — especially for content creators, influencers, and businesses that rely heavily on Snapchat for marketing and engagement.

While there’s no confirmed timeline for a full fix, past outages have usually been resolved within a few hours. In the meantime, users are advised to avoid reinstalling the app or resetting their accounts until Snapchat confirms stability.

You can stay updated on the status via Snapchat Support’s official X page or through Techwey’s technology updates section for the latest developments.